Our Team
Our Team
Meet the People Behind Heirloom
At Heirloom, we don’t just work with inherited properties — we were called.
Every person on our team has their own story. A reason for saying yes to this work. A moment that shifted something in them — from career to calling, from job to ministry.
Some of us have walked with our own families through grief and estates. Others have spent decades quietly serving behind the scenes. But all of us are here for one reason: to protect what matters most when the paperwork and property feel like too much.
Meet the People Behind Heirloom
At Heirloom, we don’t just work in probate real estate — we were called to it.
Every person on our team has their own story. A reason for saying yes to this work. A moment that shifted something in them — from career to calling, from job to ministry.
Some of us have walked with our own families through grief and estates. Others have spent decades quietly serving behind the scenes. But all of us are here for one reason: to protect what matters most when the paperwork and property feel like too much.
Because to us, every home holds a history.
Every family deserves dignity.
And every legacy is sacred.
Because to us, every home holds a history. Every family deserves dignity. And every legacy is sacred.
Meet Our Team
We tell the quiet, powerful stories others overlook — the legacy behind every listing, the love behind every handoff. With reverence and creativity, we craft messages that honor both memory and mission.
Alexa Rosario
Founder & CEO
Angelica Councilman
Chief Operations Officer
Kathy Mendez
Director of Client Experience
Monica Mapp-Anderson
Property Specialist
Anne Ordas
Client Concierge
Jennifer Weigh
Transaction Coordinator
Glenna Alvarez
Director of Events and Communications
Marketing Team
We tell the quiet, powerful stories others overlook — the legacy behind every listing, the love behind every handoff. With reverence and creativity, we craft messages that honor both memory and mission.
Dave, Copywriter
Tells our brand’s story through written content.
Esther, Designer
Tell our brand’s story through visual content.
Jamal, Content Manager
Oversees our content strategy, recording and publishing.
Jed, Editor
Edits our videos and podcasts
Sales Team
We don't just guide families through transactions — we walk with them through transitions. Every conversation is rooted in trust, patience, and a deep respect for what’s sacred.
Renee, Legacy Advisor
Our local face in the community who manages partnerships and Heirloom parties.
Niña, Community Relations
Manages our inboxes and relationships in the digital space.
Client Experience
(CX) Team
Our CX team is the heartbeat of Heirloom — listening, supporting, and holding space when families need it most. We bring calm to the chaos, and clarity to the unknown.
Kathy, Director
Leads the client experience from consultation to contract.
Ann, Client Concierge
Coordinates property showings and drafts offers.
Monica, Property Specialist
Face-to-face with clients during their shopping process.
Jen, Transaction Coordinator
Manages the contract to close process.
Admin Team
The Admin team is our steady hands and quiet strength behind the scenes. With care and precision, they uphold the details so families can focus on what matters most.
Alexa, CEO
Drives the brands vision, culture and maintains partnerships.
Angelica, COO
Oversees the business’ systems and keeps us on track for our goals.
Glenna, EA + Admin/HR
Manages Alexa, compliance and payroll.
Disnie, Database Manager
Ensures the automations of the business are running smoothly.
Why We Said Yes
Carla J.
Client Experience Director
“I grew up watching my grandmother lose her home after my grandfather passed — not because she wanted to, but because no one knew what to do. I joined Heirloom so no other family would feel that kind of helplessness.”
Marcus R.
Estate Strategy Lead
“After 10 years in real estate, I realized what truly moved me wasn’t the deal — it was the honor of walking beside families when it mattered most. This isn’t just a transaction. It’s a trust.”
Why We Said Yes
Carla J. – Client Experience Director
“I grew up watching my grandmother lose her home after my grandfather passed — not because she wanted to, but because no one knew what to do. I joined Heirloom so no other family would feel that kind of helplessness.”
Marcus R. – Estate Strategy Lead
“After 10 years in real estate, I realized what truly moved me wasn’t the deal — it was the honor of walking beside families when it mattered most. This isn’t just a transaction. It’s a trust.”
What Sacred Means to Us
To serve with empathy.
To simplify what’s complex.
To show up like family — even when we’re not.
To treat legacies like they’re our own.
To walk with quiet excellence, guided by grace.
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What Sacred Means to Us
To serve with empathy.
To simplify what’s complex.
To show up like family — even when we’re not.
To treat legacies like they’re our own.
To walk with quiet excellence, guided by grace.